Dutech’s Job
Clerical Support
Stow,MA
DatePosted : 12/30/2024 4:22:55 PM
JobNumber : DTS101766356JobType : W2
Skills: Proficiency in Excel, Customer Service, Answering Phones
Job Description
Answering Phones
Customer Service
Communication with internal & external stakeholders via phone & email.
Updating digital records in the Learning Management System
Printing & distributing documents related to scheduled classes.
Use of office suite including Excel, Word & Teams.
Filing
Retrieving documents from archives (on site)
RATE: $20.70 - $22.70/h. On W2
Required / Desired Skills
- Proficiency in Excel: Minimum of 3 years of hands-on experience with Excel, including data entry, formulas, and spreadsheet management.
- Answering Phones: At least 3 years of experience in managing phone communications, including handling inquiries, directing calls, and maintaining professionalism.
- Customer Service: A minimum of 3 years of experience providing excellent customer service, resolving concerns, and ensuring customer satisfaction.
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